Our Lifetime Guarantee

Terms of Guarantee

With the same Australian ownership since it commenced manufacturing operations in 1973, Buy Blinds Online looks after your investment with a full warranty against faulty products, irrespective of age.

The Guarantee does not extend to damage caused by accident, misuse, abuse or lack of maintenance of the product and does not cover depreciation through ordinary wear and tear.

This guarantee is in addition to any rights you may have under any relevant legislation.

What happens in the event of a warranty claim?

To lodge a warranty claim we kindly ask that you send an email to sales@buyblindsonline.com.au with photos and written detail of the issue in question. If a warranty claim is deemed to be valid we will send you either the replacement component(s) or replacement product, (this will be decided at our discretion). In the event the product has to be returned to our factory then Buy Blinds Online will pay all associated freight costs.